Contact Us

Get in Touch

Thank you for choosing Fragrance Fusion. We are here to help you with any questions, concerns, or feedback you may have.

Please feel free to reach out to us using any of the methods below.

Our Contact Details

Method	Details
Email	fragrancefusionsa@gmail.com
WhatsApp	076 136 3125
Mobile	072 367 8744
Address	7th Avenue, Mayfair, Johannesburg, GP, 2108, ZA

Customer Support Hours

We are available to assist you during the following hours (South Africa Standard Time):

Monday – Friday: 9:00 AM to 6:00 PM
Saturday: 10:00 AM to 3:00 PM
Sunday & Public Holidays: Closed

Messages sent outside of business hours will be answered on the next working day.

How to Reach Us for Different Inquiries

Inquiry Type	Best Method
Order status or shipping questions	WhatsApp or Email
Returns or refunds	Email or WhatsApp
Product information	Mobile or WhatsApp
Business or partnership inquiries	Email
Privacy or legal questions	Email

Quick Response Tips

To help us assist you faster, please include the following when you contact us:

Your full name
Your order number (if applicable)
A clear description of your question or issue

For returns or damaged items, please also include clear photos of the product and packaging.

Social Media (if applicable)

You can also connect with us through our social media channels for updates, new arrivals, and promotions. (Add your social media links here if you have them)

We look forward to serving you!